Lynn M.

Lynn M. has a diverse work experience spanning over 15 years. Lynn most recently worked as an Information Technology Help Desk Manager at SafeNet Consulting starting in 2022. Prior to that, they served as an IT Environments Manager at APi Group from 2021 to 2022. Lynn also worked at HealthPartners from 2018 to 2021 as an Operations Controller Analyst, Principal, where they demonstrated exceptional abilities in leveraging analysis to positively impact project outcomes and vendor negotiations. From 2016 to 2018, Lynn served as the Release Management North America at Itineris, where they skillfully coordinated and managed releases for all North American clients. Before that, they worked as a Sr Analyst - Telematics Release Manager at Sirius XM Radio Inc. in 2015. Lynn has also been involved in significant projects such as the transformation and improvement of Healthcare.gov as the FED Healthcare Exchange Deployment Coordinator/Manager at Scope Infotech, Inc. from 2013 to 2015. Additionally, Lynn has held various roles at Apex Consulting, Ecolab, Select Comfort, and Thomson West, where they gained experience in IT technical operations, event management, desktop support, and troubleshooting. Throughout their career, Lynn has consistently demonstrated strong project analysis, planning, and implementation skills, as well as the ability to effectively communicate and collaborate with cross-functional teams.

Lynn M. has a diverse education history. There is no specific start or end year mentioned for their attendance at the University of Phoenix, where they did not obtain a degree or specialize in a field of study. However, Lynn M. will be attending the Villanova University College of Professional Studies from 2022 to 2023 to pursue a degree in Business Administration and Management, with a focus on General Management.

In addition to their academic pursuits, Lynn M. has obtained several certifications. Lynn received the ITIL INTD CAP-Operational Support and Analysis certification from PEOPLECERT in October 2013. In the same month, they also obtained the ACT NCRC - GOLD certification from ACT. In September 2013, Lynn M. acquired the ITIL Foundation Certificate in IT Service Management from EXIN. Furthermore, they hold the MCP (Microsoft Certified Professional), MCSA (Microsoft Certified Solutions Associate), and MCSE (Microsoft Certified Solutions Expert) certifications from Microsoft, which they earned in July 2003. Finally, in November 2018, Lynn M. became a Certified ScrumMaster® (CSM®) through the Agile Scrum Alliance™.