Tim Millns is an experienced leader in the housing sector, currently serving as Customer Services Director at Sage Homes since June 2025. Prior to this, Tim held multiple roles at Metropolitan Thames Valley from October 2018 to June 2025, including Director of Home Ownership, where responsibilities included overseeing a national portfolio of 20,000 Shared Ownership, Leasehold, and Key Worker housing properties, and ensuring high-quality service delivery to residents. Additionally, Tim served as Director of Central Customer Services, managing income optimization for 57,000 homes with a team of approximately 260 staff. Earlier experience includes a role as Director of Income & Leasehold Services at Metropolitan from December 2016 to October 2018.
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