Natalee Stefnitz

Manager, Customer Experience & Training at Sagen

Natalee Stefnitz is an experienced professional in customer experience and training, currently serving as the Manager of Customer Experience & Training at Sagen since April 2021. Prior to this role, Natalee held multiple positions at Genworth Canada from 2002 to 2021, including Manager of Customer Experience & Operations Training and Leader of Operations Training & Development, where responsibilities encompassed developing comprehensive training programs for new and existing employees and enhancing operational training initiatives. Earlier experience includes roles as Underwriting Team Leader and Senior Underwriter at Genworth Canada and as a Financial Advisor at Scotiabank. Natalee holds a Bachelor of Arts degree in Sociology and Psychology from Acadia University, earned between 1991 and 1994.

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