Crystal McCool

Customer Success Associate at Sagetap

Crystal McCool has a diverse work experience ranging from teaching mathematics to working in customer success roles. Crystal started their career in 2007 as an Assistant Project Director at Turnkey Sports & Entertainment Inc., where they developed market research plans and oversaw training for surveyors. In 2008, they worked as a Mathematics Tutor at Sylvan Learning, where they used differentiated lessons and integrated technology to meet the individual needs of students. From 2009 to 2022, they served as a High School Mathematics Teacher at Monroe Township Public Schools, where they collaborated with cross-functional teams to design and implement a new Geometry curriculum. During their tenure, they achieved a significant improvement in the student pass rate. In 2022, they transitioned to Eversound as a Customer Success Manager and Resident Experience Manager, focusing on providing hearing health solutions for senior living residents. Currently, they are working as a Customer Success Associate at Sagetap.

Crystal McCool attended Rowan University, where they earned a Bachelor of Arts degree in Mathematics in 2007. Crystal also obtained the Praxis Mathematics Exam Math Content Knowledge certification from Rowan University in 2008.

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Previous companies

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Timeline

  • Customer Success Associate

    May, 2023 - present