Sajit Sadasivan

Sajit Sadasivan is an accomplished professional with extensive experience in quality analysis and customer service management across several prominent organizations. Currently serving as Deputy Project Manager at Strategic Analysis India since November 2022, Sajit conducts thorough primary and secondary research for various projects. Previous roles include Manager Service Quality at Kotak Mahindra Bank, where responsibilities involved addressing customer complaints and enhancing service standards, and Deputy Manager Quality at Axis Bank, focusing on call monitoring and training. With foundational experience as a Quality Analyst in multiple companies, including Teleperformance and Sutherland Global Services, Sajit's expertise encompasses call monitoring, feedback provision, and performance improvement strategies. Sajit holds a Bachelor of Commerce degree from the University of Mumbai.