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Shondi Scherer

Customer Success Manager at SAI360

Shondi Scherer has a diverse work experience that spans multiple industries. From 2013 to the present, they have worked at SAI360 in various roles. Shondi started as an Office Manager/Administrator, where they managed special projects and provided support to the Accounting & Finance team. Shondi then worked as a Client Success Program/Program Manager, overseeing customer engagement and satisfaction. Currently, they serve as a Customer Success Manager, where they build and maintains relationships with clients, provides guidance on product usage, and identifies upselling opportunities.

Prior to SAI360, Scherer worked at Solid Source Realty from 2012 to 2013 as a Senior Executive Administrative Assistant. In this role, they handled payroll, tracked employee time off, and prepared financial reports.

From 2007 to 2011, they held multiple positions at CIBER. Shondi initially worked as a Program Control Officer, where they managed accounting systems and monitored project timesheets. Shondi then transitioned to providing senior-level administrative support to the Senior Vice President. Shondi'sresponsibilities included executing customer satisfaction surveys, assisting in proposal and contract administration, and managing office supplies.

Overall, Shondi Scherer has demonstrated their versatility and expertise in various administrative and customer-centric roles throughout their career.

Shondi Scherer attended West Central Georgia, where they pursued a degree in Business Administrative Technology. Shondi started their education journey in 2006, and there is no available information regarding the end year of their studies at this institution.

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