Bianca Simpson-Mendoza

Bianca Simpson-Mendoza currently serves as a Regional Customer Satisfaction Specialist at Saia Inc. since March 2023, having previously held multiple roles, including Customer Service Row Captain and Customer Service Representative. Prior to this, Bianca worked at PGA TOUR Superstore from October 2017 to March 2023 in various capacities, culminating as Associate Support Manager. Responsibilities included leading teams, ensuring training in store procedures, and implementing operational programs to enhance sales and customer service experiences. Additional roles at PGA TOUR Superstore included Operations Supervisor, Soft Goods Supervisor, and Sales Associate, where Bianca contributed to merchandising, customer support, and operational accuracy.