Enrique MacIas

Enrique Macias serves as the Head of Global Customer Success Operations at SailPoint since September 2025, following a tenure as Director of Customer Success at Freshworks from May 2022 to November 2024. Prior experience includes Director and Manager roles in Customer Success at New Relic, Inc. from July 2017 to May 2022, and as Sr. Customer Success Manager at WP Engine from July 2014 to March 2017. Enrique's career began in the US Army, serving as an Infantry member from October 2002 to February 2009. Academic qualifications include a Master of Science in Technology Commercialization and a Bachelor of Arts in Asian Studies from The University of Texas at Austin.