Rachel Priest Sr.

Rachel Priest is a Senior Customer Success Manager at SailPoint since August 2021, specializing in identity governance solutions that enhance security and operational efficiency for businesses. Previous roles include positions at Gain Grow Retain, Artisan Technology Group, and RFP360, where Rachel demonstrated expertise in client relationship management, onboarding, and reducing churn. Notably, Rachel established the Customer Success department at RFP360, achieved significant upsell growth, and minimized customer churn rates. Rachel's extensive career also includes freelance translation, technical training, and supervisory roles in tech support, complemented by advanced degrees in Vocal Performance and Instructional Design, as well as a diploma in French language and culture.