Enis Abdili

Lead Customer Experience Manager

Enis Abdili is a seasoned retail and customer experience professional, currently serving as the Lead Customer Experience Manager at Sainsbury's since May 2016, where management includes leading a team of 120 colleagues in a high-revenue store and overseeing in-store managers. Previous roles at Sainsbury's involved responsibilities as a Job Family Expert and Customer Experience Manager, along with extensive experience in food management across various convenience stores and supermarkets. Enis also held managerial positions at Prezzo Trading Limited and The Belgrave, as well as experience in customer service management at Ladbrokes UK and supervisory roles at JD Sports Fashion plc. Educational qualifications include a Bachelor's degree in Business with Finance from the University of Greenwich, obtained from 2010 to 2013.

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