Pradeep R is a seasoned professional with extensive experience in client management and program oversight. Currently serving as a Client Manager at Sakon since August 2022, Pradeep has a proven track record in enhancing client satisfaction and identifying opportunities for improvement. Previously, Pradeep held various roles at Tangoe from May 2012 to August 2022, including Senior Program Manager, where responsibilities included managing a team of Service Delivery Managers, overseeing performance, and resolving client escalations. Pradeep's expertise also extends to implementation consulting, with successful management of over 50 projects at Tangoe, focusing on invoice and inventory management, as well as vendor negotiations. Early career experience includes roles at Aditya Birla Minacs and Firstsource Solutions Limited, where Pradeep excelled in customer service and solution optimization. Pradeep earned a Bachelor of Commerce degree in Finance and HR from Bangalore University.
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