Abdullah Niazi

Abdullah Niazi is an experienced customer support manager with a robust background in telecommunications. Currently serving at Salaam (Afghan Telecom GSM) since August 2013, Abdullah builds and leads high-performing customer support teams to achieve service quality and customer satisfaction targets. Previously, as a Customer Care Consultant for VIP customers at Etisalat from May 2011 to August 2013, Abdullah resolved complaints, managed inquiries, and developed service user guides while maintaining customer trust and satisfaction. Abdullah has also held various roles such as National Data Controller at UNODC and Finance/Sales Coordinator at Etisalat’s distributor, demonstrating a versatile skill set across customer service, data management, and operations. Abdullah's education includes credentials from multiple institutes, culminating in a Baccalaureate degree.