Dustin Beecroft

Director of Customer Support at Sales Rabbit

Dustin Beecroft has over 8 years of work experience in customer service and operations. From 2021 to present, they have held two positions at SalesRabbit, Inc., Director of Customer Support and Customer Support Manager. From 2018 to 2021, they were an IS Auditor at DHI Computing Service, Inc. From 2013 to 2018, they were the Director of Operations at New Star Communications, where they managed a call center of over 60 employees, created policies and procedures for the company, and interviewed, hired and trained over 400 employees. From 2011 to 2013, they were the Manager of Operations at Clear Satellite, where they started as a customer service agent and advanced to Manager of Operations in 1 year and 4 months. Dustin managed a call center of 60 employees and established 5 different departments which included Customer Service, Technical Support, Data Entry, Close Outs, and Retention.

Dustin Beecroft completed a Bachelor of Science in Business Administration and Management, General at Utah Valley University from 2012-2017. Prior to that, they obtained an Associate of Science in General Studies from Brigham Young University - Idaho in 2011. In May 2020, they earned a Certified Information Systems Auditor (CISA) certification from ISACA.

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Timeline

  • Director of Customer Support

    January, 2022 - present

  • Customer Support Manager

    April, 2021