Dominic Orsillo

Dominic Orsillo is an experienced professional in customer support and escalation management, currently serving as an Escalation Manager at Salesforce since June 2024. Prior to this role, Dominic held various positions at Springbig from November 2020 to June 2024, including Support and Escalations Manager and West Coast Support Supervisor. Dominic also gained experience as an Account Executive at Cutter & Buck and as a Market Development Representative at SAP Concur. Earlier roles included Account Executive at Efinancial, General Construction Worker at Shawnee Construction, and positions in customer service at Regal Cinemas and McDonald's. Dominic holds a Bachelor of Arts in Strategic Communication - Public Relations from Washington State University, earned in 2017.