Ian Murphy

Ian Murphy is an accomplished Customer Success Manager at Salesforce since May 2017, primarily focusing on fostering relationships with clients such as JP Morgan Chase to enhance customer satisfaction and drive retention. Prior roles include Senior Technical Account Manager for notable clients like State Farm and JP Morgan Chase, and Technical Account Manager within the Signature Success team, providing top-tier support to significant global accounts. Prior to Salesforce, Ian served as a Senior Technical Consultant at SAP, where expertise in SAP CRM implementations and technical consulting was developed. Ian holds a Master's degree in Web Technologies from National College of Ireland and a Bachelor's degree in Computer Science and Information Studies from University College Dublin.