Isaac Eldridge has extensive experience in technical writing and education, having served as a Graduate Teaching Assistant and Adjunct Writing Instructor at The University of Arizona and Pima Community College. Isaac's career includes roles as a Technical Writer at Harmonic and Cisco, and as a Senior Technical Writer at Puppet, where leadership in enterprise software documentation was key. At MuleSoft, Isaac led documentation efforts for various platform teams and developed guidelines for technical content. Isaac also contributed as a Senior Technical Content Editor at New Relic, Inc., focusing on technical blogs and whitepapers, and currently holds the position of Staff Technical Writer at Salesforce, leading documentation efforts for unstructured data and vector search in Data Cloud. Educational qualifications include a Master of Fine Arts in Creative Writing from the University of Arizona and a Bachelor of Arts in Communication from The Ohio State University.
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