John Benefield

John Benefield is a Principal Solution Engineer at Salesforce, leveraging over 15 years of leadership experience in CRM development, business intelligence, and employee education. Known as an innovative thinker, they have successfully overseen the deployment of Salesforce Service Cloud to over 6,700 hotels globally and managed multimillion-dollar budgets. Previously, John held key positions at major hospitality brands like Marriott International and Disney, where they excelled in enhancing guest and employee experiences. John earned a Bachelor of Science in Business Administration with a focus on Management and Hospitality from the University of Central Florida.