Salesforce
Mac Guidera is an accomplished professional in customer success and operations, currently serving as the Director of Customer Success at Salesforce since November 2024. Prior to this role, Mac held significant positions such as Global Manager of Customer Success Platforms at John Deere and Global Program Manager at Splunk, focusing on operational transformation and customer engagement strategies. Previous experience includes leadership in customer success operations at Amazon Web Services and research involvement at the Technology Services Industry Association. Mac holds a degree in Library and Information Science from Florida State University.
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Salesforce
7239 followers
Salesforce is the Customer Success Platform. Its social and mobile cloud technologies—including its flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.