Nino Bergfeld

Chief Customer Office - Retail & CG Lead at Salesforce

Nino Bergfeld is a seasoned professional with extensive experience in retail advisory and emerging technologies, currently serving as Director of Retail Advisory and Co-Founder of the Salesforce Web3 & Emerging Tech Studio since January 2015. Nino has driven transformation in the retail sector, focusing on creating connected experiences across multiple business models. Previous roles include Senior Manager for Retail Industry Advising in EMEA, where collaboration with sales and product teams was key to enhancing customer engagement, and roles in solution engineering within the Retail & CPG space. Nino's career also includes positions at ESTOS GmbH, SapientNitro, and an entrepreneurial venture with MeineUmfrage.com, showcasing a blend of account management, consulting, and strategic marketing expertise. Academic credentials include a Dipl.-Kfm in Business Administration from the University of Mannheim and studies at the Korea Advanced Institute of Science and Technology. Interests encompass fashion, food innovation, tech startups, digital platforms, and international retail strategy.

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Munich, Germany

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Salesforce

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Salesforce is the Customer Success Platform. Its social and mobile cloud technologies—including its flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.


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