Sharon Sum is an experienced Deployment Strategist Director at Salesforce, overseeing complex AI deployments and serving as a trusted technical advisor to customers since April 2023. Previously, Sharon was an Engagement Director at Slack, focusing on professional services for Tier 1 accounts, and held various leadership roles at Slack, including Senior Manager of Global Services Operations and Senior Manager of Engagement Delivery, where significant growth and integration initiatives were executed. Sharon also contributed to Deloitte as a Manager, specializing in go-to-market strategies and organizational transformation. Additionally, Sharon has a diverse background in talent assessment and strategic change management from roles at Egon Zehnder and Kienbaum, and holds a Master of Arts in Social-Organizational Psychology from Columbia University, along with dual Bachelor’s degrees in Geography and Japanese Studies.
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