Craig Sams

Technical Support Agent at SalesLoft

Craig Sams has a diverse work experience that includes positions at Salesloft, Apple, and FIVE GUYS JV LIMITED. Craig started working at Salesloft in 2022 as a Client Support Agent. Prior to that, Craig worked at Apple from 2018 to 2022, first as a Technical Specialist and then as a Technical Expert. In these roles, they supported customers with iOS issues and assisted the sales team in matching products to customers. Before joining Apple, Craig worked at FIVE GUYS JV LIMITED from 2014 to 2018 as a Shift Manager. In this role, they managed inventory, staff, and ensured compliance with food and health and safety standards.

Craig Sams attended The Halley Academy from 2011 to 2013, where they pursued a Bachelor of Technology degree in Music Performance, with a focus on General Music.

Links

Timeline

  • Technical Support Agent

    April 1, 2024 - present

  • Client Support Agent

    February, 2022