James A. Hawkins III

Senior Escalations Manager at SalesLoft

James A. Hawkins III has a diverse work experience spanning over a decade. James A. is currently employed at Salesloft, where they started in 2017. James A. has held various roles at Salesloft, including Senior Escalations Manager, Senior Customer Support Specialist, and Advanced Technical Support Specialist. Prior to Salesloft, James worked at FitMetrix as a Customer Support Representative in 2016. James A. also worked as a Front Desk Operator at Urban Body Studios from 2011 to 2016. James has experience in the music industry as well, founding Poison Coats in 2014 and working as a Founder, Lead Writer, and Lead Performer. Other roles include Customer Support Representative at FitMetrix in 2016, Writer/Lyricist/Vocalist/Guitarist at Echo Collection from 2010 to 2013, and Marketing Manager at Jersey Mike's Subs in 2011. Their earlier experiences include working as an Associate at Garden Ridge in 2010, an Intern at Hubbub! from 2010 to 2011, and a Server at My Cousin Vinny's Italian Restaurant from 2007 to 2010.

James A. Hawkins III obtained their Bachelor of Science degree in Communication from Kennesaw State University, where they studied from 2007 to 2010.

Links

Org chart

Timeline

  • Senior Escalations Manager

    June, 2023 - present

  • Senior Customer Support Specialist

    September, 2021

  • Advanced Technical Support Specialist

    April, 2019

  • Client Support Agent

    April, 2017

View in org chart