Anne-Marie Soubeyran

Anne-Marie Soubeyran has a strong background in customer success, operations, and sales. Anne-Marie is currently working as the SVP Retail Customer Success & Services at Salsify, where they are responsible for defining strategies, managing operations with retailers, and maintaining relationships with key clients. Prior to this, they served as the Chief Operations Officer at Salsify EMEA, where they focused on creating a customer-centric mindset and developing strategies and metrics to monitor operations.

Before joining Salsify, Anne-Marie spent over 20 years at Trace One, where they held various roles such as EVP Customer Success, Co-founder, SVP Worldwide Inside Sales & Onboarding, and VP Onboarding Sales & Professional Services for Southern Europe. In these positions, they were responsible for business operations, implementing the business model and pricing strategy, and managing account relationships with key retailers.

Earlier in their career, Anne-Marie worked at Novamex L'Arbre Vert as the Directeur de Marches and at Carrefour France as the Chef de Groupe Ventes & MKG MDD and Chef de Produits MDD. Anne-Marie gained extensive experience in marketing, sales, and product development in these roles.

Anne-Marie's career began at Carrefour, where they worked as a Chef de Rayon, honing their skills in retail management.

Overall, Anne-Marie Soubeyran has a diverse range of experience in customer success, operations, sales, and retail management, making their a valuable asset to any organization they are a part of.

Anne-Marie SOUBEYRAN completed their Master en administration des affaires (Master in Business Administration) from IAE Lyon, specializing in Certificat d'Aptitude à l'Administration des Entreprises (Certificate in Business Administration) in the academic year 2000-2001. Anne-Marie also obtained additional certifications, including Salsify Foundations Proficiency from Salsify in May 2023, Business Model Innovation from HEC Paris in May 2020, and Le service client par téléphone from LinkedIn in January 2020.