Peter Mbugua

Peter Mbugua has a diverse work experience that spans several roles and industries. Peter began their career at Kenya Red Cross as a Volunteer, where they demonstrated dedication and expertise in first aid, program management, and community engagement. In this role, they successfully organized and executed impactful first aid and life skills training programs for high school students.

In 2016, Peter joined Samasource as a Service Delivery Agent, specializing in training data for machine learning models. Peter excelled in data processing, annotations, and discrepancy resolution, consistently exceeding set metrics and fostering a collaborative team environment.

Later, Peter transitioned to the role of Quality Analyst at Samasource. In this position, they maintained client quality thresholds, optimized team performance, and drove data-driven decision-making. Peter conducted quality audits, coached associates, and compiled insightful reports. Peter also contributed to performance assessments, calibration sessions, and fostered a growth-oriented team environment.

Since 2020, Peter has been working at Sama as a Lead Quality Analyst. Peter has a proven track record of enhancing quality assurance processes, optimizing data-driven decision-making, and fostering team growth. Peter is skilled in data analysis, Lean management, stakeholder engagement, and establishing SOPs to streamline operations and achieve exceptional project outcomes. Peter has also implemented data visualization solutions, process automation, and mentoring initiatives to drive continuous quality improvements.

Peter Mbugua holds a Diploma in Information Technology from the Nairobi Institute of Business Studies. Peter has also obtained several certifications, including "Project Management Simplified" from LinkedIn, "Quality Management for Operational Excellence" from LinkedIn, "Google Cloud Certified Professional Cloud Architect" from Google, and "Project Management Foundations: Quality" from LinkedIn.