Alessandra Rossi

Alessandra Rossi has a diverse work experience spanning multiple roles and industries. Alessandra worked at Samsara as a Customer Success Manager in 2023. Prior to that, they were a Learning Partner and Enterprise Customer Success Manager at Easygenerator from 2019 to 2023. Alessandra also held the role of Senior Customer Success Manager and Customer Success Manager at Easygenerator from 2021 to 2022 and from 2019 to 2020, respectively. Alessandra took a sabbatical from January 2019 to June 2019. Before that, they worked at AVADO as a Senior Client Programme Manager - Team Lead from 2018 to 2019 and as a Client Programme Manager - Team Lead from 2016 to 2018. Alessandra also worked as a Client Services Coordinator at AVADO and Forrester in 2016 and 2015, respectively. Alessandra's work experience also includes being an Assistant Restaurant Manager at Ristorante Pizzeria Portobello from 2011 to 2015 and an Intern Customer Service / Export Department at Koppert Biological Systems in 2014. Lastly, they worked as an Incentive, Event & Meeting Organizer Assistant at ANDIAMO! Services from 2013 to 2014, where they collaborated on a winning client request for a proposal. Overall, Alessandra Rossi has extensive experience in customer success, program management, client services, and event organization.

Alessandra Rossi began their education in 2005 at Insula College where they completed their Senior General Secondary Education (HAVO) in Economics & Society in 2010. Following this, they attended De Haagse Hogeschool / The Hague University of Applied Sciences from 2010 to 2014, earning a Bachelor's degree in European Studies. In 2012, they participated in an exchange program at UQAM | Université du Québec à Montréal, focusing on Political Science. Alessandra has also obtained several additional certifications, including Squared Online from Squared Online in January 2017, Food and Beverage Management from Università Bocconi in October 2016, Effective Problem-Solving and Decision-Making from UC Irvine in August 2015, and Sociale Hygiëne from SVH (Stichting Vakbekwaamheid Horeca) in April 2011.