Alex Taylor

Alex Taylor has a diverse work experience in various industries. In 2020, they worked as a Manager, Business Technology Support at Samsara. Prior to that, they were an Information Technology Specialist at the same company from 2020 to 2022.

From 2010 to 2020, Alex worked at Apple as a Lead Genius (Team Leader). They led a 50-member support team and successfully achieved goals in customer support experience, ownership growth, and repair quality. They also overcame challenges related to repair quality programs, traffic and location growth, and changes in top store leadership.

In 2009, Alex worked as a Loan Officer at Hometown Lenders, Inc. They identified potential leads and managed a pipeline of loans during the aftermath of the 2008 recession.

In 2008, Alex had a role as a Teacher and Lab Assistant at Western Carolina University, where they assisted with an Archaeology lab and field school. They also cleaned, sorted, and cataloged artifacts.

Prior to that, from 2005 to 2007, Alex worked as an Associate at RadioShack. In 2004, they were a Ski Instructor at Ober Gatlinburg, teaching beginners and intermediates how to ski. Additionally, in 2003, Alex worked as an Assistant Technician at Coffey Paint and Auto Body Repair Shop, where they assisted with vehicle restoration, rebuilding, and body work.

Overall, Alex Taylor has a well-rounded background with experience in leadership, technology, customer support, finance, education, and vocational skills.

Alex Taylor attended Western Carolina University and received a Bachelor of Arts (BA) degree in Anthropology in 2009. In terms of additional certifications, Alex obtained a Private Aircraft Pilot certification from the Federal Aviation Administration in March 2006. Later, in January 2013, Alex obtained an Apple Certified Macintosh Technician (ACMT) certification from Apple. In 2020, Alex obtained several certifications including Learning Bash Scripting and Programming Foundations: Fundamentals from LinkedIn, as well as Unix for Mac OS X Users from LinkedIn.