Ralph Rozefort

Ralph Rozefort has a diverse work experience in various roles and industries. Ralph started their career in 2008 at Duval Health Center as an IT Technician, Assistant Manager, and Front Desk Operator. In 2015, they joined Comcast Cable as a Tech, where they responded to customer locations for installations and handled line placement and drilling tasks. In 2017, Ralph joined k-eCommerce as a Help Desk Support Analyst Level 1, responsible for resolving customer issues and escalating unresolved queries. Their most recent role was at Samuel, Son & Co. since 2019, where they served as an IT Service Desk / ERP Bilingual Help Desk Analyst, providing incident and request resolution, managing user expectations, and maintaining an accurate audit trail.

Ralph Rozefort attended ITT Technical Institute West Palm Beach from 2014 to 2015, where they obtained an Associate of Science (A.S.) degree in Network and System Administration/Administrator.