MN

Matthew Nieto

Technical Support Specialist I at San Diego County Credit Union

Matthew Nieto has a diverse work experience in various industries. Matthew started their career as a Front Desk Agent at Westgate Resorts in 2012. After that, they worked as a Senior Customer Service Associate at Men's Wearhouse, where they built long-term relationships with customers and achieved excellent sales volume through excellent customer service. In 2014, Matthew joined Santé: Redefining Healthcare Rehabilitation as a Rehab Tech/Admin Services, where they managed therapy scheduling tasks, assisted with administrative duties, and verified insurance eligibility for new outpatients. In 2016, they became a Concierge Administrator at Aspire Lifestyles, responsible for reconciling hotel requests and ensuring proper documentation. Currently, Matthew is working as a Technical Support Specialist at San Diego County Credit Union, where they identify and solves technical issues, communicates technical information to non-technical individuals, and collaborates with supervisors to address customer inquiries. Matthew was honored as the recipient of SDCCU's 2020 President's Award for their outstanding work.

Matthew Nieto's education history includes multiple institutions and degrees. Matthew attended the School for Integrated Academics and Technologies from 2008 to 2010, where they obtained their high school diploma with a field of study in General Studies. From 2008 to 2010, they also attended the Albuquerque Job Corps Center and earned a Certificate in Office Administration, specializing in Office Administration.

In 2013 and 2014, Matthew attended Mesa Community College and completed a Certificate in Nursing Assisting, with a focus on Nursing Assistant/Aide and Patient Care Assistant/Aide. Matthew later returned to Mesa Community College from 2015 to 2017, where they earned an Associate of Arts (AA) degree in Multimedia and Business Technology.

Aside from these educational achievements, Matthew also holds a certification in CPR, although specific details regarding the institution and year of acquisition are not provided.

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Timeline

  • Technical Support Specialist I

    June, 2017 - present