Kalle Lähteenmäki

Kalle Lähteenmäki currently serves as the Head of Technical Support at Sanoma Learning's Regional Tech Center, leading a newly established organization that delivers 2nd level digital product support across multiple countries. Prior to this role, Kalle worked at Sanoma Pro as Service Manager & Security Champion for the Nordics, ensuring high-quality digital learning services for educators and students. Kalle's experience also includes positions as Delivery Manager at Efecte Plc, where oversight of a significant customer account was crucial, and as Service Delivery Manager at Proact Finland Oy, managing infrastructure monitoring services. Kalle began the career as a Systems Engineer at Proact, supporting global customer services, and gained early experience as a Systems Administrator Intern at Tampere University of Applied Sciences. Kalle holds a Bachelor of Business Administration in Computer Science, specializing in Network Services from Tampere University of Applied Sciences.