Allisha Harding

Allisha Harding currently serves as a Fraud Specialist at JPMorgan Chase & Co. since January 2024. Prior experience includes a long tenure at Santander Consumer USA, beginning in November 2015 as a Customer Service Representative, where responsibilities encompassed handling customer inquiries related to auto loans, negotiating payments, and managing repossession accounts. Allisha was promoted to Customer Service Team Lead, overseeing escalated customer service issues and identifying training opportunities to enhance customer experience. In the role of Lease Coordinator II, Allisha engages in discussions around end-of-lease options, collects payments on post-mature accounts, and assists customers and dealerships with lease vehicle purchases, while also implementing improved practices aligned with company objectives.