Team Lead - Invoice Finance Sales

The Team Lead - Invoice Finance will oversee and manage a team of Invoice Finance Specialists, ensuring efficient and accurate processing of transactions. This role requires a strong understanding of invoice finance, exceptional leadership skills, and the ability to drive team performance to meet organizational goals.

Key Responsibilities:

·         Leadership and Management:

o   Lead, mentor, and motivate a team of Invoice Finance Specialists to achieve individual and team objectives.

o   Conduct regular team meetings to provide updates, address concerns, and share best practices.

o   Manage team workload and ensure timely processing of all invoice financing transactions.

·         Operational Oversight:

o   Oversee the end-to-end invoice financing process, ensuring accuracy and compliance with company policies and regulatory requirements.

o   Review and approve high-value or complex financing transactions.

o   Monitor and manage the portfolio of financed invoices, ensuring timely collection and resolution of any issues.

·         Client Relations:

o   Serve as the primary point of contact for key clients, addressing inquiries and resolving issues promptly.

o   Develop and maintain strong relationships with clients to enhance customer satisfaction and retention.

o   Provide clients with regular updates and reports on their financing status.

·         Performance Management:

o   Set performance targets for the team and monitor progress against these goals.

o   Conduct regular performance reviews and provide constructive feedback to team members.

o   Identify training and development needs and implement appropriate training programs.

·         Process Improvement:

o   Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.

o   Collaborate with other departments to streamline processes and improve overall service delivery.

o   Stay updated on industry trends and best practices to ensure the team remains competitive.

·         Reporting and Analysis:

o   Prepare and present regular reports on team performance, portfolio status, and key metrics to senior management.

o   Analyze data to identify trends, risks, and opportunities for improvement.

o   Ensure accurate record-keeping and documentation of all transactions and client interactions.