Lamia A. is an accomplished professional with experience in customer service and quality management. Currently serving as an Executive Secretary at the Saudi Authority for Intellectual Property since October 2023, Lamia has previously held roles at the Ministry of Commerce in Saudi Arabia from May 2019 to September 2023, including positions as a Quality Specialist and Executive Secretary, where responsibilities included quality management and performance measurement. During the same period, Lamia also worked as a Customer Service Representative, focusing on customer guidance and complaint resolution. Prior to this, Lamia was a Customer Service Representative at Majorel Saudi Arabia, contributing to the Consumer Protection project. Lamia holds a Bachelor’s degree in Psychology from Imam Muhammad ibn Saud Islamic University, obtained in September 2016.
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