Majed Alghamdi

Head Of The Customer Care Management Group at Saudi Electricity Company

Majed Alghamdi has over 17 years of work experience in the energy sector. Majed currently holds the position of Head of the Customer Care Management Group at Saudi Electricity Company. In this role, they oversee all operational aspects related to customer care, ensuring client satisfaction and driving operational efficiencies. Throughout their career, Majed has held various leadership positions within the electricity department, including Section Head of Operations, Head of the Safety Group, Team Lead for Revenue Maximization, and Team Lead for Network Maintenance. Majed has successfully implemented initiatives to enhance network performance, maximize revenue, and improve workplace safety. Prior to joining Saudi Electricity Company, Majed worked as an Electrical Engineer at the Ministry of Environment, Water, and Agriculture. Majed'swork experience showcases their expertise in managing electrical equipment, leading teams, and effectively coordinating maintenance and operational activities.

Majed Alghamdi earned a Bachelor of Applied Science (BASc) in Electrical Engineering from جامعة ام القرى (Umm Al-Qura University) from 1999 to 2004. In addition, they obtained several certifications in various areas related to electrical engineering between 2005 and 2009.

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Timeline

  • Head Of The Customer Care Management Group

    January, 2022 - present

  • Section Head Of The Operation, Electricity Department Al Baha

    April, 2021

  • Head Of The Safety Group, Electricity Department Al Baha

    January, 2020

  • Team Lead – Revenue Maximisation, Electricity Department Al Baha

    July, 2019

  • Team Lead – Network Maintenance, Al-qunfudah Electricity Office

    January, 2019

  • Manager Of Customer Services Office, Baljursh

    July, 2013

  • Section Head Of The Technical Support, Electricity Department Al Baha

    June, 2012

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