Matthew Lauteren

Matthew Lauteren's work experience is as follows:

- At Saviynt, they worked as a Solution Engineer I, focusing on Identity Governance Administration (IGA), Third-Party Access Governance (TPAG), and Cloud Privilege Access Management (CPAM). Matthew collaborated with customers to identify audit gaps and identity challenges and provided demos of the Saviynt Enterprise identity Platform. Matthew also partnered with the POC team to set up instances for guided POC experiences.

- At Essentia Health, they served as an IAM ANALYST/ENGINEER. Their responsibilities included provisioning access via AD, Epic Live, and Okta through SNOW SARs. Matthew troubleshooted user access issues, developed birthright and access matrix following an RBAC model, and generated reports for data analysis. Matthew also provided risk advice and addressed potential audit issues.

- At Union Bank, they worked as an Access Engineer. Matthew reduced the population of Keys to the Kingdom (K2K) accounts and implemented a data collection process for the IAM RBAC control model. Matthew collaborated with multiple teams and auditors to ensure compliance with OCC regulations.

- At Wynn Las Vegas, they served as an IT Access Administrator, managing all account provisioning and assisting upper management with IT Security projects. Matthew handled internal audit requests, created and updated documentation for procedures.

- At TEKsystems, they worked as an IT Helpdesk Contractor, providing end-user support for Wynn and Encore Hotel. Matthew assisted with various technical issues, including AD password resets, network troubleshooting, software installations, and printer issues.

- At Robert Half Technology, they served as Technical Support for Ultimate Poker, handling customer inquiries and troubleshooting issues related to account management, software installations, and software crashes. Matthew also provided training to new hires.

- At Cox Communications, they worked as an NSC Business Support Tech 1, providing phone support for Cox Business solutions. Matthew troubleshooted email, DNS, and web hosting issues and provided assistance to hotel guests with connecting to the hotel Wi-Fi.

- At OneWebHosting, Inc, they worked as a Tier 1 Phone Support representative, assisting customers with their website, email, and basic HTML script issues. Matthew also handled order confirmation, billing, and sales-related queries.

- Matthew also had experience working at Cisco as a TSE 1 between 2007 and 2009.

Note: The end date for Matthew Lauteren's current role at Saviynt is not provided.

Matthew Lauteren attended Heald College from 2003 to 2006, where they earned an Associate of Applied Science (AAS) degree in the field of Information Technology.