Nithya M.

Nithya M. is a seasoned Customer Success Manager with extensive experience in leading customer engagement and satisfaction across various organizations. Currently at Saviynt since July 2025, Nithya previously served as a Senior Customer Success Manager at Plivo from August 2021 to July 2025, where responsibilities included advising enterprise clients on onboarding, adoption, and retention strategies. Prior to Plivo, Nithya held the role of Senior Customer Success Manager at Replicon and began as a Customer Success Manager at Eagle Conferencing Private Limited, facilitating strong client relationships and improving revenue generation. Nithya also founded FeastLite, an online health food service, reflecting entrepreneurial spirit. Academic credentials include a Master of Business Administration in Marketing and Finance from CMR Group of Institutions.