Lady Montoya possesses a robust background in strategic account management and business development, currently serving as a Strategic Account Manager at CB Insights since May 2019. Previously, Lady held various roles at Raymour & Flanigan Furniture and Mattresses from September 2012 to May 2019, advancing from Customer Service Representative to Customer Care Manager. Lady Montoya holds a Bachelor of Arts degree in Criminal Justice from Rutgers University, reflecting a strong educational foundation that complements extensive experience in customer-focused and strategic positions.
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