Mohamed Ashraf

Mohamed Ashraf has a diverse work experience. Mohamed started their career as a Tour Guide, Team Leader, and Area Manager at A5ena from April 2016 to March 2021. Mohamed then worked as a Technical Support Engineer at Telecom Egypt from October 2021 to March 2022. Following that, they joined Orange Business as an Information Technology Service Desk Engineer in March 2022, where they provided technical support, diagnosed incidents, and performed escalations. Mohamed later became a Shift Lead at Orange Business from January 2023 to April 2023. Currently, they are working as a Software Support Engineer at Scaleflex, where they respond to customer support requests, visualizes data, monitors networks and server dashboards, troubleshoots customer issues, and provides solutions.

Mohamed Ashraf completed their Bachelor of Engineering in Computer Engineering from El Shorouk Academy between 2016 and 2021. In addition to their degree, they obtained various certifications. Some of their certifications include "SQL Intermediate level" from HackerRank in January 2023, "Data Analysis Professional Track" from Udacity in April 2022, "Data Challenger Track" from Udacity in March 2022, "Google Data Analytics" from Google in March 2022, "Python, Functions, Files and Dictionaries" from the University of Michigan in September 2021, "Getting started with Deep Learning by using PowerAI" from the Information Technology Institute (ITI) in February 2021, "Social Media Advertising" from the University of Colorado Boulder in June 2020, and "HCIA" from Huawei in January 2020. Mohamed also completed various other certifications related to Python programming, databases, and machine learning, though the specific completion months and years are not provided.