Dyah Puspita Sari

Customer Experience Champion at Schindler Group

Dyah Puspita Sari is a skilled professional in marketing and customer experience with extensive experience across various sectors. Currently serving as a Key Account and Marketing & Customer Experience Champion at PT. Berca Schindler Lifts since November 2020, Dyah focuses on cross-departmental collaboration and data analysis to enhance customer satisfaction. Prior to this role, Dyah was a Customer Experience Champion at Schindler Group, contributing to the transportation management of millions daily. Experience also includes leadership roles at Jongla as Chief of Representative Office & Global Community Manager, Teleperformance Indonesia as Customer Relationship Manager, and ISS Indonesia as Customer Experience Manager, where significant achievements in contract negotiation and market acquisition were realized. Dyah holds a Bachelor’s Degree in Psychology from Diponegoro University, completed in 2002.

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