Jessica Harris

Jessica Harris is an experienced professional in workforce management and operations, currently serving as Associate Director at School Specialty since July 2023. Previous roles include WFM Manager at Epiq, Manager of Customer Service Workforce & Systems at Root Inc., and Workforce Manager at SafeAuto. Jessica has also held positions at Cardinal Health, Fiserv, UMB, and Worldspan, accumulating extensive expertise in call center management, forecasting, staffing, and project management. Educational background includes an Associate's degree in Business from MCCKC and additional studies at Park University.