Gustavo Henrique Araujo Valeriano

Gustavo Henrique Araujo Valeriano is a skilled technical professional with extensive experience in the IT and customer support sectors. Currently serving as Technical Lead ICT MAC and previously as 2nd Level Support ICT MAC at SRF - Schweizer Radio und Fernsehen since June 2020, Gustavo has developed strong technical leadership capabilities. Prior to this role, Gustavo worked at Apple from September 2014 to February 2020, where contributions as Genius, Technical Specialist, and Specialist honed technical proficiency and customer engagement skills. Gustavo's career began in sales, with positions including Sales Specialist at Dipl. Ing. Fust and Sales Assistant at central music Gamberucci & Bächli, demonstrating a well-rounded background in both technical and customer-focused roles.