Jefferson Sempio Jiao

Jefferson Sempio Jiao is a seasoned Business Analyst Team Lead at SCI Group Inc, with experience in resolving IT incidents, enhancing the SCI SCALE system, and training team members. Jefferson has a strong background in SQL coding, report editing, and API planning, previously serving as a Business System Analyst and Application Delivery & Support Specialist. Jefferson's earlier roles include IT Analyst at Ryder System, Inc. and Programming Boot Camp Teacher Assistant at the University of Toronto, demonstrating a commitment to education and software development. Jefferson holds a Bachelor of Science in Computer Science from Pamantasan ng Lungsod ng Maynila and has supplemented professional experience with a part-time role as a Customer Service Manager at Walmart, where significant savings were achieved through effective customer solutions.