Veronica A.

Veronica A. has a diverse work experience spanning over several companies. Veronica started their career at Unisys in 2006, where they worked as a Customer Service / Fulfillment Agent. Veronica'sresponsibilities included managing the informational brochure mailing process, handling escalated calls, and responding to inquiries from customers regarding industry standards and company policies.

In 2008, Veronica joined Myriad Genetics, where they held multiple roles. Veronica started as a Data Entry Specialist, specializing in resolving data entry errors and maintaining high accuracy. Veronica then became a Patient Services Coordinator, leading a team in logistics and managing reimbursements between patients, healthcare providers, and insurance companies. Veronica later served as a Data Entry Supervisor, overseeing the data entry operations and collaborating with stakeholders to identify team needs.

Most recently, Veronica joined Scipher Medicine in 2021 as a Client Services Manager. In this role, they successfully built and implemented all client services policies and procedures in a fast-paced startup environment. Veronica partners cross-functionally with different departments to ensure that standard operating procedures are followed and key performance indicators are met. Veronica also contributes to the design and implementation of workflows in various platforms to ensure high-quality customer service.

Throughout their career, Veronica has demonstrated leadership skills, completed leadership training, and maintained strong attention to detail and efficiency in their work.

Veronica A. obtained their Bachelor's degree in Business Management from Western Governors University between the years 2018 and 2020.