Michael Gilman

National User Support Specialist at SCORE Mentors

Michael Gilman has a diverse work experience spanning several fields. Michael started their career in 1978 as a property manager and owner of M Gilman Real Estate, specializing in real estate sales and property management. Michael also worked as a private investor, buying and selling mortgages, non-performing notes, and REO and foreclosure properties.

In 2010, Michael became a notary public, providing notary services to the public and specializing in reverse mortgage loan signings, emergency signings, and auto loan signings, with a focus on working with seniors. Michael also became involved with SCORE Syracuse Chapter, serving as a business mentor, chapter training coordinator, and past chapter president. In this role, they provided start-up and expansion counseling to individuals in business.

Michael also worked at SCORE as a senior business systems analyst and software support analyst, providing assistance with contact relationship management systems and handling help desk tickets.

Additionally, Michael worked at Onondaga Community College as an instructor, teaching courses on becoming a commissioned NY State notary public and the loan signing process.

Michael was also an authorized representative for the University of California, Irvine Extension from 2011 to 2013.

In 2010, Michael worked as an intake specialist for Greater Syracuse Works Inc, focusing on industry certification and training projects.

Lastly, they briefly worked as a senior programmer at TOMS Inc in 2009, where they helped commercialize a proprietary software for reverse mortgage operations.

Overall, Michael Gilman has had a diverse career encompassing real estate, notary services, mentoring and counseling, software support, and education.

Michael Gilman has a diverse education history with a focus on certifications and continuing education courses. In 1987, they obtained a Certified Professional Locksmith degree from Foley-Belsaw Institute. In 2010, they became a Notary Public through the State of New York - Department of State. Additionally, in 2011, they received a Trusted Enrollment Agent certification from the National Notary Association. That same year, they completed the NNA Certified Background-Screened Notary Signing Agent course, also through the National Notary Association. In 2012, Gilman pursued HR continuing education credits at the HR Certification Institute with a course on "Whats New & Whats Next in Employment Law for 2012". In 2015, they obtained a CLE Certificate in the field of receiverships from the NYS Bar Association Continuing Education Department. Furthermore, they received various certificates of completion, including one in global enterprise from the Small Business Administration Office of Entrepreneurial Development Small Business Training Network in 2009. In 2010, they completed the HR Continuing Education Certificate at the HR Certification Institute. Gilman also attended the Citizens Academy 2010 at the University College of Syracuse University, focusing on local government. Outside of these certifications and courses, there are several unclear entries with incomplete information, such as affiliations with the Central New York Community Foundation, Gifford Foundation Board Development Class, Institute for Environmental Education, Jamesville DeWitt High School, New York State Bar Association Continuing Legal Education Department, Onondaga Community College, and the State University of New York at Buffalo, Toxicology Research Center.



  • National User Support Specialist

    July, 2011 - present