Issac Joseph possesses extensive experience in customer service and management roles, having worked in various capacities across multiple organizations. Notably, Issac Joseph served as a Customer Service representative at STAPLES Canada from March 2014 to February 2015, and held several positions at Scotiabank from March 2019 to March 2022, including Assistant Manager of Monitoring & Quality Assurance, Sr. Analyst for Voice Biometrics, and Compliance Analyst. Prior to Scotiabank, Issac Joseph accumulated nearly two decades of experience as the Manager of the Reservation Contact Centre at RDM India Pvt Ltd from March 1995 to January 2014. Issac Joseph holds a Master of Business Administration (MBA) in Business, Management, Marketing, and Related Support Services from IMI Delhi, completed between 2009 and 2012.
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