Rich P. G.

Rich P. G. is an experienced professional currently serving as Senior Manager Delivery & Services in AML Operations at Scotiabank since August 2012. Rich enforced compliance with Bill 64 through the creation of scalable processes for digital document management, significantly improving the onboarding and offboarding processes while achieving a 200% portfolio growth in 2023. Previous roles at Scotiabank include Senior Manager of Operational Risk in Digital Channel and Product Owner in Digital Factory, where Rich led projects focused on enhancing customer experience and digital transformation. Prior experience includes various managerial positions at Ingram Micro and IBM Canada Ltd., specializing in licensing and sales. Rich holds a degree in International Business Administration from Athabasca University and has completed studies at Seneca Polytechnic.