Olayinka Olabisi

Olayinka Olabisi has a diverse work experience in various roles within different companies.

From January 2020 to August 2020, Olayinka worked as a Customer Relations representative at Abeko Gold.

From April 2018 to October 2020, Olayinka served as a Customer Fulfilment Co-ordinator at Exquisite Apparel. In this role, they were responsible for creating and planning product Ad campaigns on social media platforms and responding to clients' inquiries and feedback.

Since October 2020, Olayinka has been working at SeamlessHR. They initially started as a Customer Support Manager, where they managed the complaint program, worked on creating a knowledge base, and ensured positive customer experiences. Currently, Olayinka holds the position of Retention and Advocacy Manager, where their responsibilities are ongoing but not specified in terms of end dates.

Olayinka Olabisi attended the Accra Institute of Technology from 2014 to 2019, where they obtained a BSC. degree in Human Resource Management and Information Technology, specializing in Human Resources Management.

In addition to their formal education, Olayinka has acquired several certifications. They obtained a certification in "Aligning Customer Experience with Company Culture" from LinkedIn in April 2023. In July 2022, they obtained a certification in "Holding Yourself Accountable" from LinkedIn. Furthermore, Olayinka obtained a certification in "A Design Thinking Approach to Putting the Customer First" from LinkedIn in September 2021, along with certifications in "Building Customer Loyalty," "Empathy for Customer Service Professionals," and "Extreme Focus for Effective Performance" in the same month. In October 2020, they obtained certifications in "Building Rapport with Customers" from LinkedIn, "Customer Service Foundations" from LinkedIn, and "Customer service skills" from Alison. Lastly, in April 2020, they obtained a certification in "Fundamentals of Digital Marketing" from Google.