Thomas Fisher has a diverse work experience spanning various roles and industries. Thomas currently works at SeatGeek as a Senior Product Support Analyst, where they have been since April 2022. Prior to this role, they held the position of Product Support Analyst at SeatGeek from September 2018 to April 2022.
Before joining SeatGeek, Thomas worked at Spotless Group as an IT Support Administrator for a fixed-term project in 2018. Thomas was responsible for maintaining the Asset and Contracts database on Service-Now and SCCM.
From 2016 to 2017, Thomas was a Worldpay Total Support Analyst and Supervisor. In this role, they provided technical support for an omni-channel Point to Point Encryption integrated card payment solution and assisted with installation and operation of IPC software.
In 2015 and 2016, Thomas worked at BT Global Services in various roles including Finance Analyst, Senior Service Desk Analyst, and Service Desk Analyst. Thomas'sresponsibilities included accounts payable/receivable service support, invoice escalations, matching, coding, and workflow redirection.
Thomas also has experience working at Vent-Axia as a Graduate Sales Development Executive, Santander Cards UK Limited as a Graduate Case Handler, Jurys Inn Hotel Group as a Guest Service Staff, and Galtres Lodge Hotel York as a Front of house waiter/Junior Manager.
Overall, Thomas Fisher has amassed a wide range of skills and knowledge through their work experience in product support, IT support, finance, customer service, and sales.
Thomas Fisher has a strong educational background, with degrees obtained from reputable institutions. Thomas first attended Kings School Macclesfield from 2002 to 2008, where they earned their A-Level qualification in Psychology, Economics, and Maths. Subsequently, they pursued higher education at the University of York from 2009 to 2012, earning a Bachelor of Arts (BA) degree in Management. Continuing their academic journey, Thomas attended Northumbria University from 2012 to 2013, where they obtained a Master of Science (MSc) degree in Global Business Management.
In addition to their formal education, Thomas Fisher has acquired additional certifications to enhance their skill set. In May 2018, they obtained the PRINCE2 Foundation and PRINCE2 Practitioner certifications from AXELOS Global Best Practice. Additionally, they completed the SQL Fundamentals course from Solo Learning, although the specific month and year of completion are unknown. Overall, Thomas Fisher's education and certifications showcase their commitment to continuous learning and professional development.
April, 2022 - present
September, 2018