Ville Hast

Customer Success Lead at Secapp

Ville Hast has a diverse work experience spanning over several years. Ville most recently worked at Secapp, starting in 2020 as a Customer Success Manager and later transitioning to the role of Customer Success Lead in 2023. Prior to that, they worked as a Service Manager at Barona for a brief period in 2019. Ville also held the position of Sales Director at Acando Finland from February 2019 to July 2019. Ville played a key role in sales, marketing, and brand development, and was a member of the board of directors until Acando was acquired by CGI.

In 2014, Ville joined the Korjaamo Group, where they held various sales-related roles. Ville served as Head of Sales from January 2017 to January 2019, overseeing B2B sales and leading the sales team at Allas Sea Pool, Korjaamo Culture Factory, Sofia Future Farm, and Jääpuisto Ice Park. Before that, they were a Sales Manager from January 2016 to December 2016, responsible for B2B sales and leading the production team at Kulttuuritehdas Korjaamo, Jääpuisto, and Helsinki Allas. Ville also worked as a Key Account Manager from September 2014 to December 2015, where they conducted independent sales of Korjaamo venues, managed event production, and developed sales strategies.

Prior to their time at Korjaamo, Ville worked at KILROY as a Key Account Consultant from September 2012 to September 2014. Ville handled sales, customer service, travel arrangements, and consultation for key accounts while also actively seeking new customers. Ville also briefly served as a Team Learning Coach at Mondragon University from September 2011 to February 2012 and as a Salesperson at Citymarket Itäkeskus in the fish & seafood counter from February 2011 to August 2011.

Earlier in their career, Ville was a Sales Negotiator at DNA kauppa from April 2009 to August 2010, where they negotiated sales. Ville also gained entrepreneurial experience as a Team Entrepreneur at Cooperative Jalostamo Groove from August 2005 to January 2009.

Overall, Ville Hast has a strong background in customer success, sales, and management roles, showcasing their ability to lead teams, develop strategies, and drive business growth.

Ville Hast started their education at Jyväskylän Normaalikoulun Lukio from 2001 to 2004, where they completed high school. In 2005, they enrolled at Tiimiakatemia and pursued a Bachelor of Business Administration degree in Entrepreneurship, graduating in 2010. After that, they attended Restaurant School Perho in 2010 and 2011, specializing in Food Preparation/Professional Cooking/Kitchen Assistant. In March 2019, Ville obtained a certification in "Elements of AI" from the University of Helsinki.

Links


Org chart

Timeline

  • Customer Success Lead

    January, 2023 - present

  • Customer Success Manager

    October, 2020