Engineering · Contract · England, United Kingdom
About us
Seccl is the Octopus-owned embedded investment platform that’s helping more people to invest – and invest well.
Our sector is being held back by old tech, dismal processes and misaligned interests. Together they create pointless complexity for financial planning and investment professionals, and provide outdated, overpriced experiences for customers. We’re on a mission to fix it.
We help forward-thinking financial planners, wealth managers and investment platforms to reimagine their business and client experience – empowering them to build better, more sustainable and more valuable operations, and meet the digital demands of the future, not the baseline expectations of the past.
And we do it by reimagining their technology – with a low-cost, hyper-efficient and (genuinely) API-first technology infrastructure that handles millions of requests every day, and powers the portfolios of more than 160,000 investors.
A regulated custodian and ISA/SIPP provider, we combine the disruptive mindset and ambitious mission to shake things up, with the commitment and substance to not screw them up.
We’ve doubled the size of our business over the last six months and expect to do that a few more times over the next few years.
We’re proud to be part of Octopus, the £12.8 billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.
TLDR
We’re a business with insane product-market fit, impressive early traction and an offering that has the potential to transform an outdated industry for the better.
The role
Our operations analysts are part of collaborative, cross-functional teams of engineers, product owners, and senior operations analysts, united by an absolute focus on problem solving, innovating, and delivering great customer outcomes. These are teams of experts, big thinkers, and fast learners who love to get stuff done.
As an operations analyst on our SIPP team, you’ll help with ensuring smooth day-to-day processing within the team, providing daily confidence in our service levels and operational outcomes. You’ll love helping to solve tricky customer and operational issues and be the first point of call in providing first-class service for our SIPP. You’ll collaborate with the rest of the operations team, alongside our engineering and product teams to provide a stable service whilst helping to build the SIPP of the future!
It’s an exciting, fast-paced role where you’ll be responsible for delivering great customer outcomes, continuous improvement, and sharing knowledge within your team. This role is a temporary position which will be for a 6 month fixed-term basis initially with the potential to go perm.
On a typical day you will be…
You’ll be successful if you …
This role isn’t for you if:
What’s in it for you…
We offer a generous blend of benefits for the things that really matter to our people, including:
27 days holiday + bank holidays (some can be flexible) + day off on your birthday.
3 days (full time) per year for Dependant leave
2 days off per year to volunteer for a registered charity of your choice, including our charity partners Aid Box Community and Edinburgh Food Project
Length of service award – 1 month paid sabbatical at 8 years.
6% employer pension contribution, and life assurance
Private medical insurance with AXA Health
Enhanced Parental leave and flexibility to integrate your home and work life in a trusted environment.
Will writing offering via Octopus Legacy
MacBook and up to £500 home office set up budget.
£500 per person learning budget.
Option to work abroad for up to 6 weeks in the year.
Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace.
Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and Seccl invest (our own platform for you to manage your investments)
Octopus Electric Vehicle scheme after 12 months of employment
Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts.
Cycle to work scheme - saving money on a range of bikes and accessories.
Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age or background.
Please note that we do not provide sponsorship for candidates residing outside the UK. However, we welcome applications from individuals who possess valid work permits that allow them to work in the UK. If you already have the right to work in the UK or hold an eligible work permit, we encourage you to apply for this position.
If you think you have most of what we are looking for, then what are you waiting for? Go ahead and apply. We’d love to hear from you!