Vanessa Heard

Vanessa Heard is a skilled IT professional with extensive experience in leading and managing IT support operations. Currently serving as the UK IT Site Lead at Dell, Vanessa has also held the position of IT Manager for Global End User Support at Secureworks since July 2015. Prior to that role, Vanessa worked as a Senior IT Support Analyst, demonstrating a strong background in providing IT support and managing user experience on a global scale.